1. It is clear in the first meeting that Miguel is distracted and, at some points, is disrespectful to Pilar in not listening to what she has to say to him. Still, Pilar does not do anything to draw him back to the point of the meeting. What should Pilar have done to take control of the situation? 2. Your textbook highlights the four main classes of supervisory skills (technical, human relations, conception, and decision-making.) Additional detail for each skill is available in your chapter. Using each of these management skills, analyze Pilar's performance in both meetings in terms of that skill. What she a success or failure? Explain. 3. If you had been in Pilar's shoes, what would you have done in the first meeting immediately after Miguel began to focus on things other than your intent for the meeting? Explain.