1. List and briefly explain the principles of leadership.

2. What leadership style is most appropriate in a total quality setting and why?

3. Explain the pitfalls that can undermine followership.

4. Explain what organizations must do to respond effectively to change.

5. When does a group of people become a team?

6. Explain the strategies for being an effective team leader.

7. Explain why some employees are not comfortable being team players.

8. List and describe four common structural inhibitors of teamwork in organizations.