1. List information you require in order to determine a person's service requirements. Explain what happens when someone makes an allegation of child abuse.

2.Define collaborative working. How may collaborative working arrangements benefit both parties?

3. What should be included in a Case Management plan?

4.What coordination requirements and boundaries will you have to agree with other organisations?

5.How can mandatory reporting laws affect your duty of care? List at least 3 (three) warning signs that someone who is considering self-harm or suicide may display?

6. What communication skills should you use to provide information? Give an example of how you would communicate a timescale to a client.

7.List specific communication requirements a person may have. Explain what augmentative and alternative communication is?

8. How can you access an interpreter? List any cultural barriers you may need to overcome when working with a client.

9. Describe how welfare dependency can present a barrier to outcomes.

How can mistrust present a barrier to outcomes?

10.How will a person-centred approach affect how the client's needs are prioritised?

11. What types of meetings might you need to hold when discussing complex cases? Explain why an agenda is important in these meetings.

12.What types of meetings might you need to hold when discussing complex cases? Explain why an agenda is important in these meetings.

13. How can you prevent service duplication?

14.Give an example of a SMART target. Analyse how it meets each requirement.

15. How can you gather feedback and what are their advantages?

16. Under what conditions can someone be confined to a hospital against their will?