1. Lizita Power Generators has been getting many complaints from its major customer about the quality of its shipments of power generators. The plant manager is alarmed that a customer is providing her with the only information the company has on shipment quality. She decides to collect information on defective shipments through a form she has asked the company drivers to complete on arrival at customers' stores. The forms for the first 279 shipments have been turned in. They show the following over the past 8 weeks: Even though the plant manager increased the capacity by adding more workers to her normal contingent of 30 , she knew that for many weeks she exceeded her regular output of 30 shipments per week. A review of her turnover over the past 8 weeks shows the following: a. Develop a scatter diagram using the total number of shipments and number of defective shipments. Include the scatter diagram below, along with the calculation of the correlation coefficient, and discuss if there appears to be any relationship between the variables and explain why or why not? What conclusions can be reached based on the scatter diagram observations? b. Develop a scatter diagram using the variable "turnover" (number of new hires plus number of terminations) and the number of defective shipments. Include the scatter diagram below, along with the calculation of the correlation coefficient, and discuss whether the diagram depicts a relationship between the two variables or not? What conclusions can be reached based on the scatter diagram observations? c. Develop a Pareto chart for the type of defects that have occurred. Include the Pareto chart below and discuss your findings. d. Create a force-field analysis for the defective shipping discussed in this situation. [Include at least 4 of each: driving forces, restraining forces, and plan of action]