1. Make product by-value analysis for the following products, and given the position in its life cycle, identify the issues likely to confront the operations manager and his or her possible actions. Product Alpha has annual sales of 1,000 units and a contribution of $2,500, it is in the introductory stage. Product Bravo has annual sales of 1,500 units and a contribution of $3,000, it is in the growth stage. Product Charlie has annual sales of 3,500 units and a contribution of $1,750, it is in the decline stage.

2. Construct a house of quality matrix for a wristwatch. Be sure to indicate specific customer wants that you think the general public desires. Then complete the matrix to show how an operations manager might identify specific attributes that can be measured and controlled to meet those customer desires.