(1 Mark) At the end of an accounting period the equity amount remains the same. Therefore, only one statement below is certain Currently Selected: A A Assets remain the same B Liabilities remain the same C Profit is zero D None of the above can be said with certainty. mang Which of the following statements is FALSE? Currently Selected C A Network protocuts desonte now devices on a network can come B 172.217.25 46 an example of an internet Protocol (IP) address C Infotago acne is an example of a domain name D Network protocols at higher levels of the Open Systems Interconnection (05) model operate without knowledge of lower level reworking pains, whether your or wireless network connection E The World Wide Web allows computers to communicate independently of the internet. (1 mark) Which of the following statements about data and information (as defined in class) is TRUE? Answers A-E A "Data" and "information are two different terms for the same thing B Once information is entered into a computer, it becomes data. C Information results from adding context to data. D Information becomes data when it takes on meaning. E Data is stored in a database whereas information is stored in an information system. Custer pr Ask about paym Process (2 marks) Which statement about the diagram shown above is TRUE? Answers A-E This is an entity relationship diagram that models the structure of data recording customers' purchases at a supermarket 12 A B The rounded rectangle labelled "Ask about payment method" represents a manual task C The X symbols represent error situations D The arrows in this diagram represent messages sent between users. E None of the above statements are true. VERSION 2M92 (1 Mark) In order to calculate the net income for a given accounting period, Answers A-D A you take liabilities away from assets B you add liabilities to equity and then you take the result away from assets. C you simply take away retained earnings from the initial capital. D none of the above How does Operational Customer Relationship Management (CRM) differ from Analytical CRM? Answers A-E A Operational CRM focuses on specific processes Analytical CRM focuses on the general business B Operational CRM aims to monitor processes Analytical CRM aims to understand them. C Operational CRM is used in executing day-to-day business processes; Analytical CRM is not but can help to improve D All of the above E None of the above