1. Name and explain different kind of retailers.

2. Should a retailer try to lengthen the amount of time people spend in its stores? Why or why not?

3. Why do chain retailers tend to do better than independents?

4. Many people see the digital revolution as being bad for traditional retailers, but what advantages have there been for traditional retailers in the digital revolution?

5. Case study Zara questions 1 and 2 page 354

don't need to do Q5 do the rest please