Your organization is contemplating to implement a Partner Relationship Management (PRM) system and you are the Project Manager. You are required to find PRM software that is efficient and effective while keeping the cost to a minimum.

1(a). Software that you would recommend to your boss for implementation is the salesforce PRM software. Before the recommendation, you are required to do a detailed study about the PRM software chosen in the following areas:

• Security procedure to keep personal relations,

• How this PRM would improve customer relations,

• Ways the PRM allows you to analyze customer data and identify target customers