1. Organisations that represent employer interests at industrial tribunals and provide a range of IR advisory services are known as:

a. organisational advisory boards.

b. employment bodies.

c. employer associations.

d. employment services associations.

2. Career planning and development involves the processes of:

a. job analysis and human resource planning.

b. career planning and career management.

c. career advice and career management.

d. career advisory interviews and training provision.

3. Making a distinction between individuals or groups so as to disadvantage some and advantage others is known as:

a. affirmative action.

b. indirect discrimination.

c. equal employment opportunity.

d. discrimination.

4. EEO legislation is about:

a. ensuring that selected groups of individuals get special consideration when job applications are considered

b. providing enhanced career advancement for employees from minority groups.

c. selecting the best person for the job in terms of his or her job-related skills.

d. protecting the rights of the organisation to employ only those people they want to.

5. Which of the following is NOT a characteristic of a HRM approach?

a. A belief that employees are an organisation's most valuable asset

b. Flexible work practices

c. Little trust between management and workers

d. An emphasis on teamwork