1. Outline the steps in the organizational development cycle?

2. a. Briefly explain three different organizational cultures.

b. List aspects of organizational culture that can affect organization development and explain how to address them in planning and implementation?

3. What are the key questions you need to ask when determining who will take key roles in the organizational development process?

4. Imagine that you are in a team of organization development consultants working with a furniture manufacturing business. The business is experiencing difficult trading conditions and has invested heavily in new furniture designs and manufacturing processes.

Sales are 15% lower than in previous years and the number of complaints is rising. The volume of furniture that has to be reworked or scrapped is unacceptably high. What data would you look at to explore this situation further?

5. Provide two (2) possible organizational development objectives for the furniture manufacturing business mentioned above?

6. Briefly describe three (3) different change management techniques.

7. Briefly explain what an effective communication plan covers?

8. Explain why consultation is important with implementing organizational development?