1. Outline with suitable detail at least 5 activities that a salesperson should do consistently every day in order to be successful and 5 activities that they should avoid in order to ensure success.

2. In the book' Mastering the complex Sales' , The author describe 4 stages of the sales known as four D's. Please discuss in detail each of the D's and provide some example of how would you apply the several D's in a sales situation.