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1. Pamela Smith did not have the opportunity to see or feel the product before she made her purchase decision. In this case, she may
1. Pamela Smith did not have the opportunity to see or feel the product before she made her purchase decision. In this case, she may have liked to take advantage of what type of offer?
Free examination | ||
Money-back guarantee | ||
Risk-free offer | ||
All of the above |
2. The Lands End catalog always details the weight, height, length, etc. of its products. By doing this the company is disclosing _____.
Product accessories | ||
Product options | ||
Product specifications | ||
Product personalization |
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