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1 point Match each of the categories of Costs of Quality to their key word or basic definition External Failure Costs Prevention Costs Appraisal
1 point Match each of the categories of Costs of Quality to their "key word" or basic definition External Failure Costs Prevention Costs Appraisal Costs Internal Failure Costs fox/rework/scrap/spoll poor quality detect poor quality effects of poor quality after delivery to customers avoid poor quality
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