$1.$ Practice Quiz: Chapter $05$ Organizing and Drafting Business Messages

Organizing and Drafting Messages Begins With Research

In the planning stage of the writing process, business writers collect research. Which question should a business writer ask when collecting research?

What does the receiver need to know about this topic?

What communication channel should I use to send my message?

Who is my audience?

When must the message be sent?

Informal research methods may include talking with your boss, interviewing the target audience, conducting an informal survey, and $\_\_\_\_\_\_\_\_.$

conducting a scientific study

searching company files

organizing a focus group

consulting a comprehensive database

Khushi has been asked to learn what features customers consider most important when purchasing a car. Probably the best research method for Khushi is $\_\_\_\_\_\_\_\_.$

investigating primary sources

searching electronically

searching manually

experimenting scientifically

One of the benefits of effective research in business writing is that it can save the writer time.

True

False

Long reports and complex business problems generally require formal research methods.

True

False

Generating Ideas to Solve Problems

When brainstorming to generate ideas, a group should $\_\_\_\_\_\_\_\_.$

require every participant to contribute ideas

encourage only quality ideas

avoid specifying a time limit for the meeting but assume that it will be long

evaluate each idea as it is produced