1. Produce a change management action plan to help you prepare to lead a business meeting with relevant stakeholders regarding an operational change. This will demonstrate that you can take the appropriate action when implementing a specific operational change. You may choose a change that could occur in your preferred industry, or your assessor will have a list of generic ideas you could choose to complete the activity. Your change management plan must include: Outlining the changes required Determining the overall objective Outlining tasks required to implement the change Listing the resources you will require Determining an appropriate timeframe . Listing the people who will be responsible or involved