1. (1 pt) Staff and Line underwriters are used to help with specific functions within an insurance company. Provide an example of how each of these could help the producers in an insurance company.
2. (1 pt) Insurance companies often face constraints in establishing underwriting policy. One constraint includes challenges with recruiting qualified personnel. Briefly discuss two other constraints of underwriting policy within an insurance company.
3. (1 pt) Briefly discuss the five steps of the underwriting process.
4. (1 pt) Discuss three unique types of risk control services that have been offered by insurance companies. Provide a citation if your examples are found on the internet.
5. (1 pt) Briefly discuss three reasons for premium audits within an insurance company.
6. (3 pts) The claims department is very important to the success of an insurance company.
   1. Briefly discuss the primary goals of the claims function.
   2. Differentiate between a staff adjustor, an independent adjuster and a public adjuster.
   3. What are eight basic questions that must be answered in the coverage framework for deciding whether a claim should be paid?
7. (2 pts) Actuaries provide several critical roles to ensure the success of an insurance company. Explain what is meant by each of the following terms and briefly discuss how each could be used by actuaries to help successfully fulfil their responsibilities:
   1. Predictive models
   2. Loss reserves
   3. Pure premium ratemaking method
   4. Loss development factors