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1 . Question: What does the KPI 'Customer Acquisition Cost ( CAC ) ' measure? a ) The total value a customer brings over their

1. Question: What does the KPI 'Customer Acquisition Cost (CAC)' measure?
a) The total value a customer brings over their lifetime.
b) The cost of acquiring a new customer.
c) The monthly revenue from subscriptions.
d) The cost of a marketing campaign.
2. Question: Which tool is commonly used for web analytics?
a) Microsoft Word
b) Google Analytics
c) Adobe Photoshop
d) QuickBooks
3. Question: What is the purpose of A/B testing in e-business?
a) To test the functionality of the website's back-end.
b) To compare two versions of content to see which performs better.
c) To assess two different customer service protocols.
d) To determine the best pricing strategy.
4. Question: Which KPI would be most relevant for measuring user engagement on a website?
a) Bounce rate
b) Equity share
c) Inventory turnover
d) Fixed asset ratio
5. Question: Continuous improvement in KPI performance is best achieved through:
a) Once-a-year assessments.
b) Weekly team-building exercises.
c) Regular analysis and incremental changes.
d) Daily financial audits.

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