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1. Rodolfo's employee came to him for advice after experiencing a difficult life event. In order to show he was listening, Rodolfo told the employee

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1. Rodolfo's employee came to him for advice after experiencing a difficult life event. In order to show he was listening, Rodolfo told the employee "I know just how you are feeling because this same thing happened to me," and then proceeded to tell his own story to the employee

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