1. Sarah Giblin is not alone in finding inspiration in adversity. What are 2 other Covid-era products that you have become aware of, and embraced usage of? What are the needs you had for these products, and how well have they met those needs? (please answer all three (3) parts of this question)

2. Describe two (2) personal learnings you made here on customer feedback and describe how these can drive innovation https://www.bbc.com/news/business-56978157