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1. Seek customer feedback. It is almost three months since both Samiya and Jason finished their courses. Review the Customer Service Policy and Procedures to

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1. Seek customer feedback. It is almost three months since both Samiya and Jason finished their courses. Review the Customer Service Policy and Procedures to determine how you should undertake the regular Customer satisfaction review- Develop an email that could be sent to customers seeking feedback about their experience with Aus Biz Coaching

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