1. Sharing personal information with external agencies is important in CM. How could you share personal information with a case manager? The case manager should explain why personal information needs to be shared with external services and seek consent from the client. Learners should perform both roles.

2. You have been allocated a client who has recently become homeless. They were made redundant 6 months previously and have been staying in friends' spare rooms when possible. Develop a plan to utilise the community as part of the case plan for such a client?

3. Develop a presentation that could be used by your agency to inform new case managers of the risks posed in CM. This should include explanations of the sources of various risks and actions that can be taken by case managers to minimise risk.

4.Develop a case management profile for three different potential clients. These could be clients that have been identified through a screening stage of case management. The profile should include:

• The reasons why the client requires CM
• Risk factors that could lead to further medical/community issues
• Their medical history
• Current physical wellbeing, including and psychological conditions
• Employment status
• Housing conditions
• Familial relationships

5. Your Project must address the following key elements:

• Determine appropriate response to case management in accordance with organisation and legislative requirements
• Conduct case management meetings
• Develop an appropriate case management plan
• Monitor and review case work activities and processes