1) Speakers regulate conversation and indicate they are finished talking by ________.

A) glancing at the listener and then looking away

B) looking at the conversational partner

C) looking at the listener when talking, then looking down when at the end of a message

D) an increase in volume

E) blinking at the listener and then looking away

2) You are in a light-hearted mood and decide to meet a friend for lunch. The friend is very negative about every aspect of the luncheon. Upon leaving and heading home, you realize that you are now in a negative mood. Research has discovered ________.

A) that emotions can be transferred from one person to another

B) that our emotions are affected by those around us

C) that some emotions have physical viral properties that are transmissible

D) that this is due to emotional contagion

E) All of the above except B.

3) Which is the last stage where it is still possible to stop de-escalation and either move into a holding pattern or return to intimacy?

A) stagnating

B) circumscribing

C) avoiding

D) differentiating

E) terminating

4) When communicating with others in close relationships:

A) we tend to put extra effort into our listening

B) we take listening shortcuts

C) we alternate quickly between speaking and listening

D) we do not differ between listening to friends and strangers

E) we know what the other person is thinking

5) In order to maintain a healthy self-concept ________.

A) flexibility of our self-concept over time should reflect changes physically, emotionally,

spiritually, and intellectually

B) our fundamental characteristics should radically change day-to-day through interactions with others

C) a solidly formed self-perception should survive the tendency to change to a more favourable image

D) a realistic self-concept should resist any type of revision to remain strong

E) Only C and D are correct.

6) Which of the following are outlined in your text as important characteristics of communication?

A) Channels make a difference.

B) Sending and receiving are usually simultaneous.

C) Ethics are involved in communication.

D) Environment and noise affect communication.

E) All of the above.

7) We looked at a clip of a couple saying good-bye in a car. The clip highlighted that

A) entrances and exits are essential when considering non-verbal communication

B) communication is irreversible

C) communication involves power

D) context is everything

E) we see the same dynamics in Jane Austen's "Sense and Sensibility"