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1. State briefly what the problem is by identifying the key symptoms that you can see, e.g. an open conflict, a breakdown in communication, a

1. State briefly what the problem is by identifying the key symptoms that you can see, e.g. an open conflict, a breakdown in communication, a client complaint, etc

2. Using at least two frames analyze the problem, i.e. applying the ideas/models/concepts from at least two frames to explain what is going on, and identify what are the plausible root causes generating the problem

3. Propose a workable/realistic solution using one or more frames (and the ideas/models/theories therein) to justify your recommendations. Be precise in explaining what should be done and why. For example, if the aim is to improve communication you need to tell us how this needs to be achieved in practice and why the way you suggest is appropriate and relevant using the theories/models/concepts studied to support your plan.

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