1. State the purposes of orientation, and training and development from a human resources perspective. (6 pt) 2. Describe the five conflict management styles for organizational behaviors. (10 pt) 3. Describe the five major stages of group development and the leadership style that is appropriate for each stage. (15 pt) 4. Define the Performance Equation and then describe how managers can utilize this equation. (8 pt) 5. Discuss the four content-based motivation theories. (12 pt) 6. Compare the trait, behavioral, and contingency theories of leadership. (6 pt) 7. What traits do you think are important to leaders? (5 pt) 8. Describe the Control Process when managing people. (8 pt) 9. Differentiate between static and flexible budgets and between incremental and zero-based budgets. (8 pt) 10. State three ways to increase productivity. (6 pt) 11. Explain how standing plans and single-use plans differ for facility and event management. (6 pt) 12. Explain when and why contingency plans are necessary. (5 pt) 13. What are the five Planning Dimensions. (5 pt)