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1. Suppose you have just signed an agreement with a supplier for the purchase of raw- materials. You feel that the process of obtaining

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1. Suppose you have just signed an agreement with a supplier for the purchase of raw- materials. You feel that the process of obtaining materials is taking too long and is not being carried out efficiently. List the steps you will take and likely data you may need to design an improved process. Make sure to identify the quality characteristics that you think are important. Address this case under the DMAIC process (30 p).

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