1 Task 5: Manage a workplace discrimination complaint There has been a formal complaint made by the lead receptionist Jordan Sparks that some of the admin team have been bullying him. He claims that Kate, one of the receptionists, makes fun of him, and other staff members have made several hurtful comments about his boyfriend. He feels discriminated against and excluded from workplace activities and conversations and has asked you to support him in finding a suitable solution to this problem. View the Workplace Discrimination and Harassment Policy Click here and consult with the admin team to encourage them to follow the organisation's policies and procedures. 2 Explain how the Workplace Gender Equality Act 2012 impacts on how you communicate with other staff members and patients of the clinic. upporting employers to remove barriers to the full and equal participation of women in the workforce, in recognition of the disadvantaged position of women in relation to employment matters. Answered less than a minute ago by R. Fatoohi Trainer feedback Record videos Attach files Save These are all good points but consider how you address people and allow them to identify. 3 Name the policy you should be aware of that provides the appropriate standards of behaviour required at MHC and explain why all MHC staff are required to follow this. Name of Policy: workplace discrimination and harassment policy Why are staff required to follow this policy? It aims to provide a safe and respectful environment for the staff and the clients. It defines the goals of a company and establish formal expectations for the employees health and safety. Not satisfactory Marked about 4 hours ago by A. Trembath Trainer feedback Reconsider your choice and explanation as this is about conduct. Record videos Attach files Save 5 How will you gain feedback on your management of this matter and your leadership skills in general from Jordan and the rest of the administration team? In this scenario, Jordan Sparks, the lead receptionist, has made a formal complaint of workplace bullying and discrimination against some of the admin team members at MHC. As the administration team leader, the individual has committed to resolving the issue by following the MHC Discrimination and Harassment policy and reinforcing the importance of the Code of Conduct. They plan to meet with the staff members involved, organize a team-building activity, and monitor the situation closely to ensure that the behavior improves. The Workplace Gender Equality Act 2012 requires the individual to communicate with other staff members and patients in a way that is inclusive and respectful. Not satisfactory Marked about 4 hours ago by A. Trembath Trainer feedback Record videos Attach files Save How are you going to gather information from your staff. What methods would you consider to use? 6 What can you do once the feedback has been given? They will seek feedback from Jordan and other staff members to improve their leadership skills and address any concerns. Not satisfactory Marked about 4 hours ago by A. Trembath Record videos Attach files Save Trainer feedback How are you going to receive the feedback and use the information