$1$: Teachers who expect a lot of interaction in class will often arrgane students desks in a circle rather than having all stufents face the front of the room. this is a form of $q,$ that tells students they are encourged to talk to each other.

a$)$ verbal communication

b$)$ interpersonal communication

nonverbal communication

d$)$ supportive communication

$2$: A well$-$known managment consultant, Patrick Lencioni, wrote Getting Naked, in which he advocates exposing one's vulnerabilities to clients. Doing so requires a communication style based on $q,$

a$)$ listening

b$)$ openness

c$)$ directness

d$)$ the ladder of inference

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