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The Club took many steps in the project. Which steps did it take to define the design problem and which steps did it take to

The  Club took many steps in the project.  Which steps did it take to define the design problem and which steps did it take to solve it?  What factors in the  Hong  Kong marketplace impacted innovation and operations at the  Jockey  Club? (Based on Case Study: The Hong Kong Jockey Club: Repositioning a Not-For-Profit powerhouse. 

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