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1. The generic strategies a company is using. 2. Understand what comprises reengineering. 3. Understand the four perspectives of the balanced scorecard. 4. Analyze changes
1. The generic strategies a company is using.
2. Understand what comprises reengineering.
3. Understand the four perspectives of the balanced scorecard.
4. Analyze changes in operating income to evaluate strategy.
5. Identify unused capacity and how to manage it.
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