1: The history of marketing can be broken down into four eras -- the production orientation era, the selling orientation era, the product orientation era, and the value orientation era. Roughly, during what period of time did each occur? How could each best be characterized?

2: Porter's Five Forces are Substitute Products, Potential Entrants in the Marketplace, The Bargaining Power of Suppliers, the Bargaining Power of Buyers, and Competitive Rivalry. Apply each of these factors to two very different operations within the foodservice industry, a small frozen yogurt retail shop and a feedlot for cattle. Which business is easier to get into? Which business is easier to stay in? Explain your answer

3: A marketing strategy can take one of four generic forms -- market penetration, market development, product development or diversification. Provide a brief description for each strategy, being sure to address the kind of market and product each strategy includes

4: In order, list the stages in the buying process. Describe what happens at each stage.

5: There are four general methods of segmenting buyers. Name the four. Provide a brief description of how each method segments buyers and two examples of specific groups or characteristics included in each.

6: An attractive target market has six characteristics. Name them

7: Business to Consumer Marketing Channels can include three categories of intermediaries. Name the three intermediaries and provide a brief description of the function of each.

8: You own a small independent specialty retail operation that you need to promote. You are going to promotion plan. You can employ any of the methods included in the promotional mix -- advertising, public relations, sales promotion, direct marketing, personal selling. Address each option and determine whether it is likely to be effective for you and whether you will use it. Provide a brief description of how you will specifically use it.