1. The inter-personal relationship issues between Sue who is a fresh graduate and rest of the design engineers who have been working with the firm for several years. 2. Difficulty in identifying who is at fault considering both the parties have valid points 3. The way Max has directly put forward the concerns of the team is not correct, rather he would have explained the issue in a more understandable yet indirect manner to Sue who has been a stalwart in her performance and should have been appreciated rather than questioned