$1.$ The main internal environmental factors that Amazon's HR division should consider in making an HRM strategic plan for the organization include high turnover rates, workplace safety and injury rates, and HR technology dependence.

Amazon's reported $150\%$ annual turnover rate indicates a critical need to address employee satisfaction and engagement

The high injury rates and serious injuries compared to industry averages necessitate a focus on improving workplace safety and ergonomics

Reliance on technology for monitoring employee productivity and automated hiring can lead to a disconnect between management and hourly employees, and potential HR errors

As for the external environmental factors that should be considered, they include regulatory scrutiny and market wage pressure. External environmental factors are those that are outside the organization and cannot be controlled or influenced by the HR division. These factors include the economy and competition. The economy can influence employee retention by affecting the company's financial stability and ability to offer competitive wages and benefits. Competition can influence employee retention by affecting the company's ability to attract and retain top talent.

Regulatory Scrutiny: Attention from OSHA and the Department of Justice on safety practices requires compliance and proactive measures to improve workplace conditions

Market Wage Pressure: Amazon's increase in starting wage to $$15/$hr has influenced wages in the labor market, suggesting that competitive compensation is crucial for attraction and retention

Internal environmental factors are the ones that are within the organization and can be controlled or influenced by the HR division. These factors include the company's culture, leadership style, and employee engagement. The company's culture can be influenced by the values, beliefs, and behaviors that are encouraged or tolerated within the organization. The leadership style can influence employee engagement by setting a positive example and creating a supportive work environment. Employee engagement can be measured by the level of employee satisfaction, commitment, and loyalty. External environmental factors are those that are outside the organization and cannot be controlled or influenced by the HR division. These factors include the economy, competition, and technological advancements. The economy can influence employee retention by affecting the company's financial stability and ability to offer competitive wages and benefits. Competition can influence employee retention by affecting the company's ability to attract and retain top talent. Technological advancements can influence employee retention by affecting the company's ability to stay ahead of the competition and offer innovative products and services.

Amazon's HRM strategic plan must consider high turnover rates and reliance on technology for HR tasks as internal factors, and regulatory scrutiny and market wage pressures as external factors, to improve employee satisfaction and comply with legal standard

$2.$The drivers of retention at risk that seem to be problematic and not being addressed by the organization include high turnover rates, poor workplace conditions, and employee$-$management disconnect.

High Turnover Strategy: Amazon's historical acceptance of high turnover as a strategy may undermine long$-$term employee engagement and loyalty, impacting retention negatively

Workplace Conditions: The physically demanding work environment, high injury rates, and the company's resistance to workers' compensation and time off for injuries can deter long$-$term employment and contribute to high turnover

Employee$-$Management Disconnect: Heavy reliance on technology for HR management and the lack of connection between hourly employees and management could reduce employee satisfaction and retention

$3.$ From your answers to questions $1$ and $2,$ what do you think is the highest priority to increase retention and meet organizational goals? Explain your answer.