1. This module (Implementing Change: Patterns, Principles, and Potholes (5th Edition), 5th ISBN: 9780135258231

Publication Manual of the American Psychological Association (7th Edition), 7th Edition ISBN: 9781433832154 ) addresses the all-important presence of systems thinking during times of change in organizations. Give an example of systems thinking in a change process you have experienced. Explain how the change affected various parts of and people within the organization.

2.

During times of change, it is critical that there be high levels of engagement for every team member and thoughtful construction of a communication process as a mechanism for infusing deep levels of change. Describe specifically for this discussion question how communication ought to be constructed to promote engagement. Reflect on opportunities you have had to be engaged through communication in your own professional life.