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1. Tiga langkah pertama dalam proses pemasaran, yaitu memahami pasar dan kebutuhan pelanggan, merancang strategi pemasaran yang digerakkan pelanggan, dan membangun program pemasaran. Jelaskan pentingnya

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1. Tiga langkah pertama dalam proses pemasaran, yaitu memahami pasar dan kebutuhan pelanggan, merancang strategi pemasaran yang digerakkan pelanggan, dan membangun program pemasaran. Jelaskan pentingnya membangun hubungan pelanggan yang menguntungkan tersebut dalam tiga (3) contoh riil. (20%)

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