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1. To motivate employees, several major department stores are experimenting with incentive compensation plans, although compensation plans with a lot of incentives often don't promote
1. To motivate employees, several major department stores are experimenting with incentive compensation plans, although compensation plans with a lot of incentives often don't promote good customer service. How can retailers motivate employees to sell merchandise energetically and, at the same time, not jeopardize customer service?
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