1. To successfully operate a JIT system, a company must learn to rely on a few suppliers who are willing to make frequent deliveries. 2. is an incremental approach to improvement, whereas tends to be a much more radical approach that involves completely redesigning business processes. 3. A production system in which units are produced and materials are purchased only as needed to meet actual customer demand is called 4. In JIT, the flow of goods is controlled by what is described as a approach to manufacturing. 5. Increasing the rate of a as the result of an improvement effort is unlikely to have much effect on profits. 6. involves studying the business processes of companies that are considered among the best in the world at performing a particular task. 7. The activities involved in getting equipment ready to produce a different product are called a 8. The theory of constraints suggests that improvement efforts should be focused on the company's 9. The is a systematic, fact-based approach to continuous improvement that resembles the scientific method. 10. In process re-engineering, two objectives are to simplify and to eliminate