1) Tom is responsible for project managers who supervise others who perform manual work. He reports to a vice president on another continent. Tom is a ________. Group of answer choices A) first-line manager B) middle manager C) top manager D) nonmanager

Flag question: Question 2 Question 24 pts 2) When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions? Group of answer choices A) Controlling B) Leading C) Evaluating D) Monitoring

Flag question: Question 3 Question 34 pts 3) Which one of the following is true concerning the three managerial skills? Group of answer choices A) Technical skills tend to be most important for middle-level managers. B) Conceptual skills are most important for lower-level managers. C) Interpersonal skills remain equally important to all levels of management. D) Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart.

Flag question: Question 4 Question 44 pts 4) To determine the ________, a manager must determine what is relevant or important to resolving a problem. Group of answer choices A) bounded rationality of a decision B) escalation of commitment C) cost of implementation D) decision criteria

Flag question: Question 5 Question 54 pts 5) Before actually putting the decision into action, the decision-maker may find it prudent to ________. Group of answer choices A) develop the method of evaluating whether the decision is a good one B) notify upper management that change is coming so they won't be blindsided C) alert external stakeholders that the problem has been solved D) check to make sure the conditions that existed at the time of the decision still exist and make sure the decision is still the best one

Flag question: Question 6 Question 64 pts 6) The final step in the decision-making process is to ________. Group of answer choices A) determine the criteria for the next decision B) analyze the process of allocating weights to the decision criteria C) evaluate the outcome of the decision D) implement the chosen alternative

Flag question: Question 7 Question 74 pts 7) Which one of the following represents the two views of managerial impact on the success or failure of the organization? Group of answer choices A) Omnipotent and symbolic B) Omnipotent and reflective C) Symbolic and interactive No answer text provided.

Flag question: Question 8 Question 84 pts 8) An organization with dozens of competitors and a large number of raw materials suppliers has a high degree of ________. Group of answer choices A) environmental autonomy B) environmental complexity C) forecast certainty D) forecast uncertainty

Flag question: Question 9 Question 94 pts 9) The term ________ is used to collectively refer to any constituencies in an organization's environment that are affected by its decisions and actions. Group of answer choices A) competitors B) shareholders C) unions D) stakeholders

Flag question: Question 10 Question 104 pts 10) The purpose of the Organization for Economic Cooperation and Development or OECD is ________. Group of answer choices A) to settle disputes arising from trade between developed and third-world countries B) to help member countries achieve sustainable economic growth C) to raise the standard of living in South American countries D) to control interest rates and inflation in member countries

Flag question: Question 11 Question 114 pts 11) Which one of the following represents the basic difference between multidomestic corporations and global companies? Group of answer choices A) Multidomestic corporations typically do business with more countries than global companies. B) Multidomestic corporations are run by global companies but must be owned by a local, national company. C) Multidomestic corporations decentralize management to the local country, while global companies centralize management in the home country. D) Multidomestic corporations reflect an ethnocentric attitude, while global companies reflect a polycentric attitude.

Flag question: Question 12 Question 124 pts 12) People are going to be different. The focus of managers should be to ________. Group of answer choices A) find ways to keep various groups within the workforce from creating conflict B) find ways to develop strong relationships with and engage the entire workforce C) make sure the practices within their departments comply with the letter of the laws governing discrimination in employment D) find commonalities among various groups displaying surface-level diversity

Flag question: Question 13 Question 134 pts 13) An important impact that workplace diversity has on organizational performance is through the increase in employee turnover. Is this statement true or false? Group of answer choices True False

Flag question: Question 14 Question 144 pts 14) What type of discrimination is said to have occurred when certain actions taken by representatives of an organization deny equal opportunity to perform or unequal rewards for performance? Group of answer choices A) Exclusion B) Discriminatory practices or policies C) Incivility D) Intimidation

Flag question: Question 15 Question 154 pts 15) ________ is defined as a business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society. Group of answer choices A) Social obligation B) Social responsibility C) Social screening D) Values-based management

Flag question: Question 16 Question 164 pts 16) Managers who consider the impact of their organization on the natural environment are said to be practicing ________. Group of answer choices A) value-based management B) ethics-based management C) socially responsible management D) green management

Flag question: Question 17 Question 174 pts 17) Which one of the following is true concerning the impact of organizational culture on ethical behavior? Group of answer choices A) An organization with low conflict tolerance encourages ethical behavior. B) An organization with strong culture can encourage either ethical or unethical behavior. C) An organizational culture that is high in conflict tolerance encourages unethical behavior. D) An organizational culture that is high in control encourages unethical behavior.

Flag question: Question 18 Question 184 pts 18) In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ________. Group of answer choices A) change masters B) change agents C) change champions D) change generators

Flag question: Question 19 Question 194 pts 19) The technology change in the manufacturing process of New Ideas Inc.'s products to make the process more efficient is the result of a competitor lowering its price. Therefore, it was a(n) ________ force of change. Group of answer choices A) external B) internal C) marketplace D) economic

Flag question: Question 20 Question 204 pts 20) Edwin would like to increase the level of creativity and innovation in his department. One step he could take would be to ________. Group of answer choices A) decrease external control B) decrease diversity of opinions C) reduce resources D) resolve conflict

Flag question: Question 21 Question 214 pts 21) When formal planning fails to lead to higher performance, which one of the following is most likely to be the reason for the failure? Group of answer choices A) A participative style of planning was used. B) Managers were allowed too much autonomy. C) The company emphasized the control function over other function D) External forces constrain managers' options.

Flag question: Question 22 Question 224 pts 22) Plans that encompass only the production or the sales goals of a company are termed ________ plans. Group of answer choices A) operational B) strategic C) informal D) financial

Flag question: Question 23 Question 234 pts 23) In an uncertain environment, managers should develop plans that are specific but flexible. Is this statement true or false? Group of answer choices True False

Flag question: Question 24 Question 244 pts 24) The corporation's top managers are meeting to discuss how they will compete in their chosen markets and how they will attract and satisfy customers. These managers are discussing ________. Group of answer choices A) the business model B) strategy C) their competitive advantage D) core competencies

Flag question: Question 25 Question 254 pts 25) Lower-level managers are responsible for ________ strategies. Group of answer choices A) functional B) stability C) corporate D) tactical