1. Under what conditions, if any, do you think it is appropriate to use email to notify an employee that he or she has been laid off or fired? Why is email usually considered an inappropriate channel to convey this information? 2. Suppose that you are part of a virtual team and must persuade other team members on an important matter (such as switching suppliers or altering the project deadline). Assuming that you cannot visit these people in person, what can you do to maximize your persuasiveness? Course - project teams and leadership