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1 . Using the Mickey Mantle Case study, identify the problems. For each problem a . Identify and describe the problem. b . Identify the

1. Using the Mickey Mantle Case study, identify the problems. For each problem
a. Identify and describe the problem.
b. Identify the business impact (so what). List dollar amount in so what.
c. The problems must be in business terms.
d. Problems must not be a technical solution, just the problem.
e. The problem must be real and not a symptom.
f. Each problem is a different bullet point.

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