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1 ) What advice is given to managers in relation to analytical models? A ) They should only use models they understand. b ) They
What advice is given to managers in relation to analytical models?
AThey should only use models they understand.
bThey should avoid using models at all.
CThey should use models created by others without questioning them.
DThey should rely completely on models for decision making.
In the context of the passage, the role of the "devil's advocate" in the sixteenth century Catholic Church is used to highlight the:
aImportance of devil's advocate in making canonization decisions.
bNeed for criticism and evaluation in decisionmaking processes.
cNecessity for religious input in business decisions.
dHistorical relevance of the Catholic Church in decision making.
According to the text, "groupthink" refers to:
aThe recommendation offered by popular business books.
bforced manufacturing of agreement or consent.
CA method of decision making employed by the Catholic Church in the sixteenth
century.
DThe consensus among a group on major business decisions.
According to the passage, what must organizations keep track of in "model management"?
aThe models being used within an organization and how well they are working
bThe latest trends in model development
cThe age and developer of the models
dThe costeffectiveness of models
What is a potential problem with relying too much on automated decision systems?
AThey cannot be used in real time.
bThey can replace human decision makers, which can be perilous.
cThey are too expensive to maintain.
dThey can become obsolete too quickly.
The first two steps in the author's proposed framework for improving decisionmaking are:
aAssessment and execution.
bIntervention and institutionalization.
cIdentification and inventory.
dImplementation and improvement.
What does the passage state about the assumptions behind every model?
AThey are always based on future predictions.
bThey need to be clearly understood to anticipate when models may no longer
guide effective decisions.
cThey never change.
dThey are always reliable.
The concept of "lookbacks" as employed by Chevron involves:
ADiscarding the process used in decision making and focusing only on outcomes.
bReviewing past decisions, assessing their outcomes, and analyzing how the decisionmaking process could have been improved.
CMaking decisions based on past performances only.
d Implementing decisionmaking processes from other industries without modifications.
Who is quoted as stressing the importance of being numerate with analytics for managers?
Amanagement consultant
bThe Yale economist Robert Shiller
cThe author of the passage
dA CEO from Silicon Valley
According to the passage, what was the problem with ETS's initial stagegate approval process for new offerings?
aThe matrixed structure of the organization and diffuse decisionmaking responsibility made it ineffective.
bIt was too slow to keep up with market demand.
CIt was designed for an outdated testing environment.
DIt lacked sufficient intellectual property rights protection.
The key improvements made by Elliott and Farnum's team to the decisionmaking process at ETS included:
AKeeping the structure of the process vague to allow for flexibility.
BEstablishing a centralized deliberative body, developing forms that required new metrics and information, and setting standards for strong evidence.
CIgnoring the need for evidence to support new product offerings.
DCreating a decentralized decisionmaking body to oversee new offerings.
The author suggests that organizations should help their managers in decisionmaking by:
AImplementing better decisionmaking processes.
bProviding more autonomy and encouraging individual approaches.
cIncreasing the influence of senior executives in the decisionmaking process.
dEnsuring that managers have access to popular business books.
What is the benefit that the Pricing Center of Excellence brought to The Stanley Works, as stated in the passage?
AIt improved pricing decisions and delivered more than $ million in incremental value to the firm.
bIt streamlined the manufacturing process and reduced production costs.
cIt brought about a reduction in the number of employees required in the firm.
dIt increased the market share of the firm by acquiring new businesses.
Question point
According to the passage, poor decision making in both public and private sectors is primarily due to:
aThe investments in subprime mortgage loans.
bThe negligence of decisionmaking organizations.
cThe spread of risk with credit default swaps.
dThe prerogative of senior executives who are often in charge of decisionmaking processes.
The author suggests that decisionmaking process within a
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