1. What are some of the top examples of employee grievances? 2.What are the 3 other types of grievances? For example one type is: Individual/personal grievances. 3.Define the following terms: Collective Bargaining Agreement, union steward, CBA, lockout, slowdown, impasse, agency fee. 4.What are the steps in a Grievance process? (please refer to ppt deck on canvas) 5.List 4 right-to-work states. What does right to work mean? 6.What are examples of bargaining topics that are mandatory, permissive topics, and illegal topics