1. What are the two basic purposes of the front office audit? Why is it generally performed at night? What is the definition of the term end of day? (15 pts) 2. What are the functions of the front office audit process? How does each contribute to the efficiency of the front office accounting system? (10 pts) 3. How do the concepts of cross-referencing and account integrity govern the front office audit process? What are the usual source documents for guest account transactions? (10 pts) 4. What information does a daily transcript provide? What related purpose does a supplemental transcript have? (10 pts) 5. How does the front office auditor reconcile room status discrepancies? Why is it important that these reconciliations occur as early as possible? (10 pts) 6. Why does the front office auditor verify room rates and no-shows before posting room rates and taxes? Why is it important that these postings occur as late as possible? (10 pts) 7. What accounting, management, and marketing reports are typically generated during the front office audit process? (5 pts) 8. What is the purpose of a system back-up for an automated front office system? (10 pts)