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1. What are the two best indicators of how well a firm's strategy is working? 2. What is the difference between resource and capability? 3.

1. What are the two best indicators of how well a firm's strategy is working? 2. What is the difference between resource and capability? 3. What are 4 Common Types of Tangible Resources? 4. What are 4 Common Types of Intangible Resources? 5. What does VRIN stand for? 6. Define dynamic capability. 7. What is benchmarking? 8. How can we Improve the customer value proposition? 9. What are the Steps in a Competitive Strength Assessment? 10. The final and most important analytical step (question 5) is to

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