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1. What are two approaches/actions a firm or institution can use to capture relevant information from employees on his/her/their views on engagement? 2. What specific

1. What are two approaches/actions a firm or institution can use to capture relevant information from employees on his/her/their views on engagement?

2. What specific measure a firm or institution can monitor to identify a positive or negative shift in employee engagement. Would the measure be a part of an engagement survey or from another source?

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