1. What aspects of the work could be adversely affecting the mental health of call handlers? 2. Suggest a range of control measures the Apam
1. What aspects of the work could be adversely affecting the mental health of call handlers? 2. Suggest a range of control measures the Apam furniture could put in place to better protect the mental health of Worker as they return to work.
3. Worker has raised a formal complaint against their foreman. Suggest what the Apam furniture could do to resolve this situation.
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Authors: Christine Jaszay, Christine Jaszay PhD, Paul Dunk
1st Edition
0131136801, 9780131136809
