1. What do you see as the key issue in this case? 2. What sub-issues are evident? 3. Sketch a simple organisational chart showing the Tucker Company's three divisions, including the location of the laboratory. 4. Which theories concepts would help you to discuss the case study? 5. Propose a change manage plan

reference: Case Study: The Tucker Company Extract from "The Laboratory": readings and cases by L. Katz, 1981