4. Potential customers arrive at a single-server station in accordance with a Poisson process with rate .

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4. Potential customers arrive at a single-server station in accordance with a Poisson process with rate λ. However, if the arrival finds n customers already in the station, then he will enter the system with probability αn. Assuming an exponential service rate μ, set this up as a birth and death process and determine the birth and death rates.

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