1. What is a series of steps or tasks required to achieve a specific goal? a. Process b. Rules C. Guidelines d. Law e. Ethics 2. Processes often extend across many boundaries. a. integrated b. virtual d. partnered e. practice 3. Sara just began working for a new company and her boss has given her a flow chart to study so that she can better understand the processes of the organization. What function has the organization completed to have such a chart? a. SDLC b. Process modeling c. Registration d. Gantt chart e. Contracting 4. The bottom line of process modeling is to a. understand the various processes that occur at different organizational levels b. use front office systems to track processes c. develop network infrastructure d. identify file management systems e. connect to influential people that can advise strategic plans