$1.$What is meant by outsourcing,list six activities that should not be outsourced.

$[$b$]$Explain the nine stages involved in implementing outsourcing.

$2.$If you are an operations manager of a company intending to implement quality management system such as ISO $9001,$discuss the quality management systems requirement that any orgnanization that wants to be ISO$9001$ certfied should include in their quality manual.

$3.$One of the KPA of the operations manager is to translate the strategic direction of an organization into operational action.Discuss the role of operations managers in implementing and delivering strategic goals.

$4.$You are an operations manager for a service organization.Due to the business disruptions as a result of the COVID$-19$ pandemic,the organization is down$-$sizing and the board is considering scraping off your position.You have been told that operations managers are only essential for product $-$based companies and not necessarily those providing service.You have secured appointment with the Director.Justify your relevance and function as operations manager.