Question
1. What is the difference between the planning and the organizing functions of a supervisor? 2. You are the supervisor of a team answering clients
1. What is the difference between the planning and the organizing functions of a supervisor?
2. You are the supervisor of a team answering clients calls in a Call Center. Explain why you need to have good Technical Skills as a supervisor.
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Management
Authors: Stephen P Robbins, Mary Coulter
11th Edition
9780273752776, 132163845, 273752774, 978-0132163842
